Return Policies

Return Policy for The Painted Mill Store Front located at 1119 Main Street, Fallston, Md.  ALL SALES ARE FINALE.  If you make a purchase in person or over the phone your items are NOT RETURNABLE. 


Online Store Return Policy.  If you make a purchase online your have 30-Day Return Window.

30-Day Return Window

We offer a 30-day return window, starting from the day you receive your item. This gives you ample time to inspect the product and decide if it's the right fit for you.

Eligibility Criteria

To be eligible for a return, your item must meet the following criteria:

  • The item must be in the same condition as when you received it.
  • The item must be unworn or unused.
  • The item must have all original tags and packaging intact.
  • You must provide the receipt or proof of purchase.

Initiating a Return

If you wish to return an item, please contact us at Our customer support team will guide you through the return process and provide you with a return shipping label.

Return Address

All returns should be sent to the following address:

1119 Main Street, Fallston Maryland 21047


While we strive to accommodate all returns, there are certain exceptions:

  • Perishable goods, such as food, flowers, or plants, cannot be returned.
  • Custom products or personalized items are non-returnable.
  • Personal care goods, including beauty products, cannot be returned.
  • We do not accept returns for hazardous materials, flammable liquids, or gases.
  • Sale items and gift cards are non-refundable.


If you wish to exchange an item, we recommend returning the original item and placing a separate order for the desired product. This ensures a faster and smoother process.


Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have any further questions or concerns regarding our return policy, please don't hesitate to contact us at We are here to assist you.